Rebellion at the support forum!

Hey here's a development. You know how this blog has Disqus comments? Yes. Well someone has posted the following message to the Echo "support" forum:

Henry McKenzie replied 11 hours ago

As it appears we are never going to get what has been asked for, I have investigated similar platforms, and thought they may be of use to those whom are equally frustrated:

http://disqus.com/
http://intensedebate.com/

Both are free services can be easily integrated and... wait for it... they let you collect commenter's emails.

All the best

And here's a response:

Erwin Klipspringer replied 6 hours ago

If you are on Wordpress I can recommend Disqus. It gives you most of what Echo for some reason refuses to do and is also much simpler to use.. However, if you have a self-developed website it won't work as well.

And now Newshounds Ellen wants to know more:

NewsHounds Ellen commented 6 hours ago

Do you know how Disqus works with Movable Type? We are investigating it.

But what's this?

Igor Lebedew, (Official Rep), commented 5 hours ago

Guys! Please do not discuss not our products in our support forum.

And in wades Carol with a comment I couldn't put better:

Carol replied 1 hour ago

Igor, perhaps if the service from Echo was more satisfactory, people wouldn't feel the need to discuss other products on your forum.

Well said that woman!

But Erwin had a point. Disqus does not lend itself to customisations. It has to be blog standard with Disqus. Still, that's better than the bog standard Echo but it means Jews sans frontieres is still lumbered with Echo and Echo sucks! as just under 6,000 google hits will testify.